Premium for Students
HP Laptop Envy
My Question or Issue
I recently changed my premium account to Student Premium account so that I would have access to Hulu and Showtime. Upon being approved for the Student Premium, I was able to successfully activate Showtime, but I am not able to activate my Hulu subscription. There was/is no "activate Hulu" button for me to click for Hulu, only a "start watching" button. When I click that button, it takes me to the standard Hulu homepage and offers the options to create a free-trial.
I tried working with Hulu to resolve the issue, but it was unsuccessful. Hulu provided me a link (https://signup.hulu.com/spotify) to follow to try and activate my subscription. I previously had a Hulu subscription that was inactive (as in I suspended it and was not paying for it anymore). Of the two options provided from the link, "I already have a Hulu account" and "I'm new to Hulu", I tried both and neither activated my Hulu subscription, they just brought me to the same page saying "Great news! Your Hulu and Spotify accounts are already linked!". The person I was working with from Hulu had me permanently delete my Hulu account so as to start from fresh. Once my account was successfully deleted, I followed the link again, and clicked "I'm new to Hulu." From there, the next page says "Great news! Your Spotify and Hulu accounts are already linked!" (I don't know how that's possible, as I NO LONGER HAVE A HULU ACCOUNT); I follow the next button - "Log in to Hulu" - to which I cannot log in as I do not have any log in information for Hulu. I tried signing in with my Spotify credentials, which was also unsuccessful.
I just want to access Hulu. Please help. Thank you so much.