Spotify Student was cancelled after 1 Month

[Acryler]

I bought Spotify Student for 12 months on the 18.4.17 and was charged 4.99 Euro

On the 18.5.17 Spotify Limited charged me 9.99 Euro.

I got an E-Mail on the 25.4.17 telling me, my Spotify Student is ending soon.

My UniDays Account was refreshed before buying Spotify Student and is active until 18.4.18.

What happend? I never cancelled my 12 Months Subscription. I will cancel my Spotify Premium in the next days if Spotify doesn't want to keep paying customers. But I still would like an explanation or I will (naturally) never use Spotify again.

I put some Screenshots with the dates as attachments.

Edit: I didn't pay attention to the Spotify Student E-Mail on the 25.4.17, so getting charged the 10.00 Euro without taking action is my own fault, but doesn't explain the fact i got my Student Subscription cancelled after 1 week.

[Leonardo]

Hey @Acryler!

Welcome to the Spotify Community.

This is pretty odd indeed. We'd recommend you get in touch with us via this contact form.

You can also find us on Facebook or Twitter.

Give us a shout, we'll be happy to help.