Help Wizard

Step 1

NEXT STEP

Spotify Student

Spotify Student

Plan

Premium

Country

U.S.

Device

PC

Operating System

Windows 10

 

My Question or Issue

When I attempt to switch my account from premium to student, the link comes up as "Page not found"

All I am doing is clicking one button and it goes directly to "Page not found" Please fix this as this is costing me extra money by being barred from switching plans.

 

Spotify Error.PNG
Reply
1 Reply

Hey @GableBoi, thanks for reaching out to the Community!

 

Thanks for the screenshot. Could you make sure that your market is set to the US when visiting the Spotify website? You can do this by going here > USA. 

 

Once you do that, go to Premium > Select Premium Student and continue from there. You may be asked to log in.

 

Hope this helps. Let me know if you’re still having issues and I’ll take a closer look for you!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts