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I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it says that it’s already used. So I guess there is a Problem in the System, but I can’t reach anyone because the regular support is paused due Corona virus.
Would be very happy about some help!
Hey there @Piakrueger!
When were you charged Full Price and when did you complete Re-Verification or did you get the error saying that it has already been used?
Keep me in the loop,
Hola!
A mi me ha estado pasando lo mismo. Yo verifique mi cuenta de estudiante desde enero... y me di cuenta que estos 3 meses (enero, febrero y marzo) me los han cobrado a precio de premuim normal e incluso, dice que mi próximo pago, o sea, el mes de abril, será de $99.
Revise mi plan y dice que mi condición de estudiante esta verificada hasta enero del 2021.
Entonces, ¿qué se hace con los cobros de más que me han hecho, si mi cuenta de estudiante si esta verificada?
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