Spotify for students

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Spotify for students

ILA3
Newbie

Hi,

I paid spotify for students on 5 February but if I enter in my personal page it said me that I haven't premium but Spotify gratis. 

What's the problem? 

 

Screenshot_20190207-144206_Samsung Internet.jpg
1 Reply

Re: Spotify for students

Rock Star 20
Rock Star 20

Hi @ILA3, thanks for writing!

 

When we subscribe to Premium, Spotify sends us an e-mail with the purchase receipt. It contains the information about it, including usermane.

 

Please double check if you're logging in with the correct credentials.

 

Besides, you can check here if you have more than one account (and logging in the wrong one). 

 

Let me know if this helps!

 

BittencourtRock Star 20
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