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Still being charged 9.99

Still being charged 9.99

I proved my student status but my account still says I will be charged 9.99 in a few weeks?? Help!

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1 Reply

Hey @Mayraaac333!

 

I found this detail in Spotify's database:

 

"As a heads up, after completing your enrollment as a student, it can take up to 28 days for your student credentials to be listed with the verification service.

 

We use the good folks at SheerID to verify your student credentials. If youโ€™re having trouble signing up, you can submit for manual verification (as a heads up, this can take up to 12 hours to process)."

 

Let me know if you think this might have been the problem.

 

 


Let me know if I can help you further!


 


cheers,


fischfun




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I am a Spotify Community Rising Star and therefor am not employed by Spotify. I can not guarantee any refunds, account recoveries, or personalized help regarding your account. For such assistance I recommend @SpotifyCares on Twitter and Spotify Cares on Facebook.


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