Student Account & Hulu

[HypnoDude]

I have the student subscription and my profile indicates that I am in the US. When I go to "Your Services" and click on Hulu, I am asked to login to Hulu. I login in to Hulu using the same email address associated with Spotify. Hulu only asks me to subscribe to them. How do I access the Hulu content?

[Xenia]

Hey there @HypnoDude,

Thanks for reaching out to the Community about this. No worries - help's here.

We'd suggest you try linking your accounts again here, preferably using an incognito or private window in your browser on a desktop device.

If, however, you've linked your Spotify account to the wrong Hulu account, you'll need to cancel your subscription wait until it reverts to free and resubscribe to Premium Student again.

Once you've done that, you can activate your Hulu ad-supported plan with the right Hulu account from Your Services. It'd be a good idea doing that in an incognito/private window as well.

If the above tactics don't work, you can also check out the steps at Hulu's help center or get in touch with their support team to get help with your Hulu account.

Let us know how you get on! We'll be right here if you need more help.

[Petya]

Hi there @HypnoDude,

How's it going?

We just wanted to check if you're still experiencing any issues accessing the Hulu content. If so, can you send us screenshots of any error messages? 

Also, can you confirm what happens if you try and start Hulu directly from the Hulu page itself? It'd be very helpful if you can give us screenshots of that as well. 

Thanks in advance 🙂