Student Bundle Hulu Not Working

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Student Bundle Hulu Not Working

dpm19
Casual Listener

 

Plan

Premium (Student Plan)

Country

USA

 

My Question or Issue

I have the Spotify student subscription which my account says is still connected to Hulu, but when I try to go onto Hulu it says I must sign up for Hulu subscription even though my Hulu account says I have the base plan and am billed/connected through Spotify. Any help to get my access back to Spotify would be much appreciated, I've had this student subscription for some time now.

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Re: Student Bundle Hulu Not Working

Mihail
Moderator
Moderator

Hey @dpm19,

 

Thanks for reaching out to the Community.

 

Just to clarify - do you have access to your Spotify account? If you're having any trouble logging in, we recommend having a look here.

 

If you can confirm that on your account page Hulu is activated, we recommend that you reach out to their Customer Support team here. They'll happily look in to why their service doesn't work as expected at your end.

 

Hope this helps. Keep us posted on how it goes.

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

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Solution!

Re: Student Bundle Hulu Not Working

Mihail
Moderator
Moderator

Hey @dpm19,

 

Thanks for reaching out to the Community.

 

Just to clarify - do you have access to your Spotify account? If you're having any trouble logging in, we recommend having a look here.

 

If you can confirm that on your account page Hulu is activated, we recommend that you reach out to their Customer Support team here. They'll happily look in to why their service doesn't work as expected at your end.

 

Hope this helps. Keep us posted on how it goes.

MihailModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

View solution in original post

Re: Student Bundle Hulu Not Working

dpm19
Casual Listener

I have access to my Spotify account just fine and you can see in the image here that my Hulu account does say that I have the base package through my Spotify deal. I will check out the Customer Support page you mention and come back after, thank you.

hulu.PNG

Re: Student Bundle Hulu Not Working

Novy
Moderator
Moderator

Hi @dpm19

 

Thanks for the info. 

 

Not to worry. We'll be here to see how this goes. 

 

Cheers.

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

Re: Student Bundle Hulu Not Working

dpm19
Casual Listener
I got this resolved through their customer support, thanks for the advice!

Re: Student Bundle Hulu Not Working

Novy
Moderator
Moderator

Hi again @dpm19

 

Thank you for keeping us in the loop!

 

We're glad to hear that this has been fixed for you. 

 

If you need us again, you know where to find us. 

 

Have a good one 🙂

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau
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