Student Discount on, but full price charge

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Student Discount on, but full price charge

BrianAN
Newbie

Plan

Premium

Country

 Brazik

Device

Samsung Galaxy 9

Operating System

Android Oreo

 

My Question or Issue

I recently got my student discount, and I just got charged the full price. The benefit appears in my accounts page, but I still being charged the regular price.

 

p.s: Print is in portuguese, but I guess you guys can understand enough to understand my problem, sorry about that :/

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Solution!

Re: Student Discount on, but full price charge

Rock Star 24
Rock Star 24

Hey @BrianAN,


Thanks for reaching out and providing that helpful screenshot. :)

 

I'd recommend clicking on the second black button.
It should lead you to a page where you can activate Premium for Students as it's currently not activated on your account, which means that you're still being charged at the regular rate.

 

Hope this helps!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Student Discount on, but full price charge

Rock Star 24
Rock Star 24

Hey @BrianAN,


Thanks for reaching out and providing that helpful screenshot. :)

 

I'd recommend clicking on the second black button.
It should lead you to a page where you can activate Premium for Students as it's currently not activated on your account, which means that you're still being charged at the regular rate.

 

Hope this helps!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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