Announcements

Student Discount

Solved!
Reply

Student Discount

user-removed
Not applicable

Hello,

I have written my card info but I couldn't upload the file proving I'm a student. Now 3,49€ were discounted from my account but I'm not Premium and I couldn't upload the file without putting another card info. I hope you can help me.

 

Regards, 

Andreia Pereira

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: Student Discount

Rock Star 24
Rock Star 24

Hey @user-removed,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Highlighted
Solution!

Re: Student Discount

Rock Star 24
Rock Star 24

Hey @user-removed,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Highlighted

Re: Student Discount

user-removed
Not applicable

Thank you!

SUGGESTED POSTS