Student Premium discount was changed to regular Premium without previous notification

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Student Premium discount was changed to regular Premium without previous notification

CaioFreitas
Visitor
  •  

Plan

Premium

Country

Brazil

 

Device

Redmi note 8

Operating System

Android 10

 

My Question or Issue

My student Premium account for changed to a regular Premium subscription without Spotify ever notifying me and I was charged the full price. Please note that I am still a student and requested and was granted again the student discount.

 

I'd like compensation.

 

Caio.

1 Reply

Re: Student Premium discount was changed to regular Premium without previous notification

Rising Star 20 Emilia_8
Rising Star 20

Hi @CaioFreitas

 

Premium Student is valid for up to 12 months from the date you subscribed.

When the discount expires, your subscription automatically continues at the standard rate for Premium Individual unless you cancel or apply for another year (with a 4 year limit). 

 

Could you confirm that you're still eligible for the Premium Student offer? 

Emilia_8Rising Star 20
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