Student Premium not accepting card information


Student Premium not accepting card information


I have been verified for the student discount and I am trying to sign up, however, everytime I enter my card information it says that something went wrong. I have already tried 2 different cards and even went on an incognito tab. I tried on both my desktop and my iphone so I don't think my device is the issue either. Any ideas on what could be the problem?

1 Reply

Re: Student Premium not accepting card information


Hey @dibaghaffari,


Thanks for reaching out about this here in the Community.


It'd be great for you to double-check the cars you try to use is also enabled for recurring purchases. Ideally, it'd be best to check this with your bank.


You'll find more info about the conditions your Spotify payment method should meet here if you'd like to take a look. 


Hope you'll find this info useful. Let us know if there's anything else we can help with!

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