Student Premium

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Student Premium

FurkanCamkaya
Newbie

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do? 

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1 Reply

Re: Student Premium

Rock Star 11
Rock Star 11

Hey there @FurkanCamkaya,

thanks for reaching out to the community.

 

It sounds like you might have two accounts listed under your details.

One is a premium account and another premium for students account which can explains the 2 charges.

 

Please use this help guide to find all accounts listed under your details, this way you'll have better knowledge on which account is which.

In addition, adding this two help articles just in case needed for further info:

- Why have i been charged ?

- Refund Policy

 

In a case reaching out to support is needed, you can follow the steps on one of them and they'll lead you to support.

 

Hope this helps =)

OneByBooRock Star 11
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