Student Spotify Premium adding Headspace

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Student Spotify Premium adding Headspace

bonztee
Casual Listener

Hi I am currently on a Student Premium account (UK) and have been trying to add Headspace on to my account but it only repeatedly tells me that my student account has been verified without adding Headspace. Am I missing something here? Thanks!

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Solution!

Re: Student Spotify Premium adding Headspace

Rock Star 22
Rock Star 22

Hey @Ant94@bonztee.

 

Thanks for reaching out about this.

Let's try these steps: 

  1. Open an incognito or private window.
  2. Login to your Spotify account there.
  3. Head here to subscribe for the bundled offer and follow through the instructions. If you've already had Premium, the new price will kick in at the next billing date.

If you are already paying for a Headspace subscription, you will need to cancel it first before trying these steps however.

 

Let me know how this goes :) 

Billy-JRock Star 22
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Note: I'm not a Spotify employee.

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9 Replies

Re: Student Spotify Premium adding Headspace

Rock Star 22
Rock Star 22

Hey @bonztee, and welcome to the community.

Hope you're doing great! 

 

Could you try this using another browser or incognito mode? If that doesn't help, please send me a screenshot of any error messages being shown (make sure to hide sensitive info when posting to the community).

 

Let me know how you get on :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Student Spotify Premium adding Headspace

bonztee
Casual Listener

Hi, 

So I have tried different browsers as you suggested, but same thing happens. 

1) I go to my subscription page and click 'change plan'

2) I click 'add headspace'

3) I get brought to the headspace student page and I click 'get headspace'

4) I get brought to the following page: 

image.pngWhen I return to my account, Headspace is still not added.

Any ideas?

Re: Student Spotify Premium adding Headspace

bonztee
Casual Listener

Hi, 

So I have tried different browsers as you suggested, but same thing happens. 

1) I go to my subscription page and click 'change plan'

2) I click 'add headspace'

3) I get brought to the headspace student page and I click 'get headspace'

4) I get brought to a page confirming my student discount is still applied.

When I return to my account, Headspace is still not added.

Any ideas?

Re: Student Spotify Premium adding Headspace

Ant94
Casual Listener

I get the same problem. Any solution yet? 

I did have a live chat with Spotify and even they couldn't work it out.

Solution!

Re: Student Spotify Premium adding Headspace

Rock Star 22
Rock Star 22

Hey @Ant94@bonztee.

 

Thanks for reaching out about this.

Let's try these steps: 

  1. Open an incognito or private window.
  2. Login to your Spotify account there.
  3. Head here to subscribe for the bundled offer and follow through the instructions. If you've already had Premium, the new price will kick in at the next billing date.

If you are already paying for a Headspace subscription, you will need to cancel it first before trying these steps however.

 

Let me know how this goes :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Student Spotify Premium adding Headspace

Ant94
Casual Listener

Hi,

 

I followed this after speaking to spotify support multiple times and it dd not work. It is now working so thanks. I'm not sure if they fixed something on their technical side, anyway, it now works!

 

Anthony 

Re: Student Spotify Premium adding Headspace

Rock Star 22
Rock Star 22

@Ant94.

 

I'm so glad to hear your issue has been fixed. If you need help with anything else, you can always start up a new thread and the community will be happy to help out :)

 

@bonztee - Are you still having issues with this? Let me know what you have done and I'll be more than happy to help out :) 

 

 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Student Spotify Premium adding Headspace

bonztee
Casual Listener

Hi Billy-J, 

Finally got a chance to try it out and all working now! Thank you very much! :)

Highlighted

Re: Student Spotify Premium adding Headspace

Rock Star 22
Rock Star 22

Hey again.

I'm so glad to hear things are working again. If you need help with anything else, you can always start up a new thread and the community will be happy to help.

Have a nice day :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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