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Student account already in use

Student account already in use

Plan

Premium

Country

 USA

Device

iPhone 8+

Operating System

(iOS 10

 

My Question or Issue

 When I initially signed up, I signed in with Facebook not realizing my moms account was signed in on safari so Spotify used that. I cancelled her subscription and went on my personal account to upgrade to Spotify student account and of course it says the student is already verified under a different account. How do I completely take my student account off my mom’s and then add it to mine? Also how do I get the premium charges to stop on my moms premium account? 

Reply
1 Reply

Hello @Mpotter77!

 

In this case, I'd recommend reaching out to the Support team here. They'll hopefully be able to move your student discount from one account to another 🙂

 

Hope this helps and let me know if there's anything else I can help with.

Jose_MSpotify Star
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