Student account verification won't work

Reply

Student account verification won't work

sheepaun
Visitor

Plan

Premium for students

Country

Canada

Device

HUAWEI P10

Operating System

Android Oreo

 

My Question or Issue

Hi, I made a student verification request just now and when the student discount page directed me to the school's portal, the school's website denied the access. Then I tried to return to the discount page, only to find that the app was closed, probably by my phone itself. So in order to complete the verification, I started the student account verification again, but when I submited the form, it told me that I had already redeemed the offer, but the student discount didn't show in my account.

You have already redeemed this offer.png

Can you fix the problem for me?

 

1 Reply
Highlighted

Re: Student account verification won't work

Rock Star 2
Rock Star 2

Hi,

 

Please contact spotify support:

https://support.spotify.com/contact-spotify-support/

 

Regards,

René

Rene01Rock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS