Since three years, I am using a spotify premium account with the student discount. About three months ago, a pop-up appeared on my phone asking me if I am still studying and I confirmed.
For some reason, my student discount was removed and I got charged the regular price (10 euros instead of 5 euros). I contacted the support team of Unidays and sended a confirmation of my University, but got no reasonable help. How can I get the student discount again? Could you please tell me also how I get a reimburse for the previous payments?