Student payment problem

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Student payment problem

user-removed
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Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

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Re: Student payment problem

Music Fan

Hi,

what country are you purchasing from?

My guess is that if the premium features didn't come through, the payment is merily a locked amount in your bank that will be returned once the bank unlocks it. If this does not happen within the next 4 days then you should contact the spotify staff directly

 

The issue here is: Why did you get an error in the first place? Could you expand on this error? Could it possibly just be a case of letting spotify sync your devices to the premium features?

You can check the information on this support page as well: https://support.spotify.com/uk/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/

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Re: Student payment problem

user-removed
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I contaci spotify and sheerid and is because in not join in this requirements. And wait for refund. It's only for IV college and university. 

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