Student premium page error 404

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Student premium page error 404

leventerock
Casual Listener

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? 

Plan

Student Premium

Country

Romania

 

Huawei p30 lite

Operating System

Windows 10

 

 

Screenshot_20200123_090049_com.android.chrome.jpg
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Re: Student premium page error 404

Moderator
Moderator

Hey there @leventerock

 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried the same steps on a different device, preferably a PC? We suggest you try this in a private/incognito window to avoid cache issues. 

 

You can also try switching to a different connection while on your mobile phone, but make sure you try a wireless one.

 

Hope this helps. Keep us posted!

PetyaModerator
 
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Re: Student premium page error 404

leventerock
Casual Listener

Hi! @Petya

 

Yes, I try it on PC (simple and private mode too) but is still not working. I try to change the country but it's always error. I link a video how I made it and how it's look like hopefully it can help for us.

https://drive.google.com/file/d/1G8kLTTCQ3P0xXcL_4GtV_jc8HI4XAzJI/view?usp=drivesdk

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Re: Student premium page error 404

leventerock
Casual Listener

I done it! I changed my station an other country because it not that where I live and now I can buy the student premium.

 

Thanks your help! 

View solution in original post

5 Replies
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Solution!

Re: Student premium page error 404

Moderator
Moderator

Hey there @leventerock

 

Thanks for reaching out to the Community about this. 
 

Just to confirm, have you tried the same steps on a different device, preferably a PC? We suggest you try this in a private/incognito window to avoid cache issues. 

 

You can also try switching to a different connection while on your mobile phone, but make sure you try a wireless one.

 

Hope this helps. Keep us posted!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

Highlighted
Solution!

Re: Student premium page error 404

leventerock
Casual Listener

Hi! @Petya

 

Yes, I try it on PC (simple and private mode too) but is still not working. I try to change the country but it's always error. I link a video how I made it and how it's look like hopefully it can help for us.

https://drive.google.com/file/d/1G8kLTTCQ3P0xXcL_4GtV_jc8HI4XAzJI/view?usp=drivesdk

View solution in original post

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Re: Student premium page error 404

Moderator
Moderator

Hey again @leventerock

 

Thanks for keeping us in the loop. 

 

Can you also check what happens if you use this link? Do you get the same result when you put it in an Incognito Window? Let us know if there's a different error message and what it says. 

 

Llst but not least, can you tell us which country you're from?

 

We'll look out for your reply!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
Highlighted
Solution!

Re: Student premium page error 404

leventerock
Casual Listener

I done it! I changed my station an other country because it not that where I live and now I can buy the student premium.

 

Thanks your help! 

View solution in original post

Highlighted

Re: Student premium page error 404

Moderator
Moderator

Hey @leventerock,

 

We're happy to hear you're able to benefit from Premium Student! 

 

Thanks for trying out our steps. If there's anything else you might need help with, we're just a post away.

 

Have a nice day!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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