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Student premium

Student premium

I signed up for premium student but after I entered the card details it took me to sheer id and wgen i accidently went back it sent me directly to the main page. In the bank in seems that the money has been taken but I didnt get tge premium. What can I do about this?

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1 Reply

Hey @BoranA,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximSpotify Star
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