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Student premuim

Student premuim

Plan

Free/Premium/Student 

Country

Australia

Device

Samsung Galaxy S10 plus

 

Operating System

Android Oreo

 

My Question or Issue

I've subscribed to the spotify premuim account and verified that I'm a student but my account isn't registering as a premuim account at all. What is going on and how can it be fixed??

Screenshot_20190409-104510_Gmail.jpg
Reply
1 Reply

Hey there @Courtnmarer,

thanks for reaching out to the community !

 

Sometimes when users upgrade accounts they tend to create an additional one.

As a first basic step and if you student status was upgraded correctly, check out this help page to locate all account listed with your details to make sure you're on the right one.

 

Let me know how it goes 😃

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