Subscription screen shows full price even after Student Discount

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Subscription screen shows full price even after Student Discount

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Plan

Premium Student

Country

India

 

My Question or Issue

I got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is about to expire, so I go to the Subscribe option, and there, I see the full price on the payment screen instead of the discounted one.

Shouldn't the price be according to the student discount? Or do I need to proceed with the checkout to see the discount?

Please help me with this

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Re: Subscription screen shows full price even after Student Discount

Moderator
Moderator

Hey there @aneeshsharma

 

Thanks for reaching out to the Community about this. 
 

We suggest you first try updating the payment details in your Spotify account. Simply open this link and follow all the steps. Don't worry, you won't be charged additionally after you do this. It's just a confirmation of the payment details for your student discount.

 

Once you’ve done so, go to your account page and scroll down to Your plan - here you’ll see the updated price of your subscription. 

 

Hope this helps. Let us know how it goes. 

IvanModerator
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Solution!

Re: Subscription screen shows full price even after Student Discount

Moderator
Moderator

Hey there @aneeshsharma

 

Thanks for reaching out to the Community about this. 
 

We suggest you first try updating the payment details in your Spotify account. Simply open this link and follow all the steps. Don't worry, you won't be charged additionally after you do this. It's just a confirmation of the payment details for your student discount.

 

Once you’ve done so, go to your account page and scroll down to Your plan - here you’ll see the updated price of your subscription. 

 

Hope this helps. Let us know how it goes. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

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Re: Subscription screen shows full price even after Student Discount

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Sorry for the late reply, but this solves the problem
I guess since I was going to the standard premium page, it was showing the non-discounted price
But shouldn't it automatically redirect to the student page if the user logged in is a verified student. Just a suggestion.
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