Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
There seems to be no direct place to put this question. I am not sure where to get help from and this is very frustrating. anyways, my account charged 9.99 instead of 4.99, the student account i had got discontinued without a notice. Where can i get help?
Solved! Go to Solution.
Not much is automatically going to happen is regarding that. It was the regular Premium price.
Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.
Hey @Abosagha,
Thanks for coming to the Spotify Community.
The student discount expires after a year. When that happens, your subscription will automatically go back to the standard monthly rate.
If you think this may be what's happened and you’re still eligible for the student discount, all you need to do is sign up to it again here.
If this doesn't sound right, however, let me know and I'll see what else I can suggest 🙂
hey Maxim,
Thank you for your reply. I think this is what happened and you are right.
I have registered again for student discount. but what happens to the extra 5 euros that i paid? for this month? shouldnt there be a notice that the bill is going to change?
Not much is automatically going to happen is regarding that. It was the regular Premium price.
Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…