Announcements
Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

Trying to get premium, but stuck in a loop

Reply

Trying to get premium, but stuck in a loop

Visitor

Plan

Free, trying to get Premium

Country

Poland

Device

(Acer Predator Helios 300)

Operating System

(Windows 10)

 

My Question or Issue

I've tried to verify myself as a student and all went good, i recieved e-mail from SheerID, but when i'm trying to buy premium and choose student plan, i'm being automatically redirected again to SheerID and page shows that i'm not verified. When i'm trying again to enter my personal data, it shows that they are already in use

1 Reply

Re: Trying to get premium, but stuck in a loop

Rock Star 9
Rock Star 9

Hello @macioox

Thank you for reaching out here in the Community!

In order to subscribe to Premium Student you need to be verified by SheerID first. 

Since it sill shows that you're not verified, it'd be good to check if you tried to subscribe to Premium Student on the right account. You can also check your subscription status on your account page. 

 

If the verification form isn’t working, try it in an incognito or private window of your browser. You can also try this verification link.

 

SheerID manages verification, so if you were not able to verify your Spotify Account, you can contact them via their support page.

 

I hope you'll find this useful! 

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS