Unable to reactivate Hulu

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Unable to reactivate Hulu

jchew5
Newbie

Plan

Student Premium

Country

USA

Device

PC

Operating System

Windows

 

My Question or Issue

 

I have already activated my Hulu account to connect with my Spotify a while ago. However, I was suddenly logged out of Hulu and can no longer activated the account from Spotify. Hulu required me to sign up for a plan to continue watching. Please help!

 

1 Reply

Re: Unable to reactivate Hulu

Moderator
Moderator

Hey there @jchew5,

 

Thanks for posting about this here in the Community and welcome!

 

Keep in mind that the discount is active for 12 months on your account. If 12 months had elapsed, your Spotify account will revert to Spotify Premium for $9.99 / month, and you will no longer have access to Hulu or SHOWTIME through your Spotify subscription. This could explain what happened here.

 

If that's the case, all you need to do to is reapply for the Student discount here (provided you're still eligible). Once you've applied the discount on your account again, you can follow the steps here to activate Hulu.

 

However, if it hasn't been 12 months since you applied the discount on your account, we'd recommend waiting 24 hours before giving it another try. If the issue persists after that, it'd be helpful if you could share a screenshot of what you see. Just make sure that there's no private/sensitive info displayed when posting in the Community.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day :)

KaterinaModerator
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