Verification unsuccessful as voucher already used

[bobbyleblob]

Plan

Premium

Country

United Kingdom 

Device

(iPhone 7, Macbook Pro late 2016)

Operating System

(iOS)

My Question or Issue

I have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher already being used but i haven't used my email for spotify premium yet 

[Ivan · Accepted solution]

Hey there @bobbyleblob, 

Thanks for reaching out to us about this - we'll be glad to help you out here.

In case you receive this error message you need to get in touch with SheerID. They'll send you an email including a valid activation link allowing you to apply the student discount to your Spotify account. 

You can contact SheerID here. 

Hope this helps. Let us know if you have any more questions.