Was charged the normal premium after already having changed to student

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Was charged the normal premium after already having changed to student

krix0cris
Casual Listener

This morning i finally remenbered to change my premium to a  students premium. The change was successfull.

I decided to also change the country because i am now in another country and already have a credit card.

This was all done without a problem and i was happy.

 

The problem is that about 10 minutes ago i got a notification from my banking app saying i was charged 9.99£. The students premium is 4.99£.

I rechecked my premium plan and it was back to a normal premium.

 

So i need the payment team contact info to take care of this refund

 

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Re: Was charged the normal premium after already having changed to student

Rock Star 4
Rock Star 4

Hi @krix0cris,

 

Please contact Spotify support

 

Regards,

René

Rene01Rock Star 4
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1 Reply
Solution!

Re: Was charged the normal premium after already having changed to student

Rock Star 4
Rock Star 4

Hi @krix0cris,

 

Please contact Spotify support

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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