What to do when I have started my student spotify couple of months ago but still spotify charges me

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What to do when I have started my student spotify couple of months ago but still spotify charges me

Fin77
Newbie

 

Plan

Premium

Country

 Finland

Device

Oneplus 6

 

My Question or Issue

 What to do when I have started my student spotify couple of months ago but still spotify charges me the original fee ?

2 Replies

Re: What to do when I have started my student spotify couple of months ago but still spotify charges

Moderator
Moderator

Hey there @Fin77,

 

Thanks for posting and welcome to the community!

 

We'd first recommend heading here to apply the discounted rate on your account. Once you've gone through the steps, the discounted rate should kick in at your next billing date.

 

Let us know how it goes :)

KaterinaModerator
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Re: What to do when I have started my student spotify couple of months ago but still spotify charges

Community Manager
Community Manager

Hey @Fin77.

 

Thanks for coming to the Community.

We'd love to try and help.

 

Just to confirm, have you already tried to apply the Student Discount to your Spotify, however you're still being charged for regular Premium?

 

If so, can you double check the steps here for us?

It's also worth checking that the discount applied correctly, and that you're logged in to the right account.

 

If you still need a hand, we'll be here.

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