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When registering to a Student Premium, no university/college are showing in the list.

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Re: When registering to a Student Premium, no university/college are showing in the list.

Moderator
Moderator

Hey there folks,

 

Thanks for reaching out!

 

This issue is still being investigated and the respective teams are doing their best to resolve it in the near future.

 

For now make sure you subscribe to the Ongoing Issue thread and leave any of your troubleshooting feedback as a post. This will greatly help our team 🙂

AlexModerator
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Re: When registering to a Student Premium, no university/college are showing in the list.

Casual Listener

Having the same problem tried everything mentioned. How is this still not fixed!

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Re: When registering to a Student Premium, no university/college are showing in the list.

Visitor

Same issue in Windows pc with Chrome, even in incognito mode.
Same issue in iPhone with Safari, Safari in incognito mode, trie with Wi-Fi and with personal 4G connection.

IS WORKING ON MICROSOFT EDGE INPRIVATE MODE!

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Re: When registering to a Student Premium, no university/college are showing in the list.

Visitor

Same! I've been registered to this for a year and it just expired. So now I'm trying to renew again since I entered a new school but no school appears when you click the dropdown. 

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Re: When registering to a Student Premium, no university/college are showing in the list.

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us. 

 

@elandieluu Can you open an incognito window on your PC? Then you can try again selecting your university. If that doesn't help, you can try with another connection.

 

@Hediboukraa Can you share with us which troubleshooting steps you've tried so far? That way we can see how to proceed further.

 

Keep us posted! If you have questions, you know where to find us.

 

 

VerModerator
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