Won't let me renew student discount

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Won't let me renew student discount

eyster_rachel
Newbie

Plan

Free/Premium

Country

 United States 

Device

(iPhone 8)

Operating System

(iOS 10)

 

My Question or Issue

 When I put in my name and my college it says there was an error? I know for sure I go to this college because I have been for a year now and I have never had this issue. I just don't want to be charged 9.99 and lose Hulu and Showtime :( someone help please.

 

1 Reply

Re: Won't let me renew student discount

Rock Star 17
Rock Star 17

Hey @eyster_rachel,

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

LukeRock Star 17
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