Need help? Check out Spotify Answers for solutions to a wide range of topics. |
Hey... When i was trying to get student subscription, the first thing you see is payment method menu.. So i simply wrote my infos then i moved to the next.. And i couldn't find my school.. So i went back but tge money was gone... Is there any way to get them back??
Thanks
Solved! Go to Solution.
Hello @Ibrahim716
If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.
Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.
Hello @Ibrahim716
If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.
Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.
Thanks for explaining this matter! 🙂
I was also wondering...
Too bad im not studying on that level....