Wrong / double charge for student subscription

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Wrong / double charge for student subscription

emr550m
Casual Listener

I have started for student subscription on my

iphone and cant continue on student id page i received an error.

 

After that i’ll start over from pc and finished with student id uploading with verification. But spotify takes the money from my credit card at the beginning (the error one too)

 

So two transactions are taken from my card. Will the unsuccessfull one returned by itself or do i need to create a ticket for that. Thanks for kind answers, 

 

 

1 Reply

Re: Wrong / double charge for student subscription

Rock Star 14
Rock Star 14

Hey there @emr550m,

thanks for posting !

 

Before taking any action that might effect your active Student account, please make sure to use this help page to locate all accounts listed with your details as you might have created more then one account in the process.

 

Then, reach out to support using this contact page and have them take a closer look at you account.

 

Have a great day =)

OneByBooRock Star 14
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