Wrong invoice

[lapiro494]

Hey,

I have the following problem: My student status has probably expired, which I have just extended again. But now I was charged the full fee of 9,99€ (Germany) for the last month. How can I get 50% of the invoice amount refunded since I was a student all the time?

[Brunelicia]

Hey @lapiro494 ,

Welcome to the Community.

I recommend you to check out this article about Spotify's Refund Policy.

Hope this helps! 🙂

[lapiro494]

No sorry, I have already read this and its not solving my problem

[Brunelicia]

You reach Spotify directly here to get more help with your problem, they'll be able to take a look into your account and assist you.

Hope this helps