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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 43350 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 43350 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20154 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20154 Views
  • 14 replies
  • 0 likes

Superuser Contribution "Discovered a Premium Feature", but I am subscribed??

When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in my Account info. So why can't I shuffle my playlis...

  • Visitor
  • When I hit the shuffle feature on my playlist, it doesn't work and I get a pop up saying I "discovered a Premium Feature", but I am subscribed via Spotify Student and checked again, it does say so in...
  • Yordan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Premium Student Payment Method

I attend school in the states but am from Canada and now I cant get premium because it says my countries don't match but I dont live in the states

  • Visitor
  • I attend school in the states but am from Canada and now I cant get premium because it says my countries don't match but I dont live in the states
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo entrar no plano família

Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. Porém voltei para minha casa e não conigo acessar o plano que minha famí...

  • Newbie
  •     Não consigo acessar o plano família. Recentemente voltei do exterior, onde usava minha conta de estudante. Antes de voltar eu cancelei meu plano e atualizei meus dados na conta. ...
  • Bittencourt
  • Spotify Star
  • 773 Views
  • 5 replies
  • 1 likes
  • Plano Família
  • 773 Views
  • 5 replies
  • 1 likes

SheerID link takes me to Spotify login, then 404 error

So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID application and I was accepted, but whenever I click the...

  • Visitor
  • So I got the email from Spotify to renew my Premium Student Subscription. I've been using Student Premium for 2 years now, and I must renew my discount by the 5th of August. I redid the SheerID appli...
  • Maxim
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I change my plan to Premium Student?

I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university email it said the verification had been successful...

  • Visitor
  • I have been trying to switch plans to Premium Student but get an error message every time. My university is listed as an option in the menu section, and when I clicked this and typed in my university...
  • Joan
  • Moderator
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan de estudiante

I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my degree at the end of this year. I try to renew the plan...

  • Visitor
  • I currently have a premium plan for students and I have had it for quite some time now, but tomorrow I will change my plan from student to normal, being that I am still a student and I finish my d...
  • Joan
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't redeem student discount with my confirmed account what should I do?

I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like "you are not eligible for this plan, try another p...

  • Visitor
  • I've received an email that says my student ID has been confirmed. Still, when I try to switch my existing family plan (I'm the manager) to my student plan I simply can't and a message something like...
  • Joan
  • Moderator
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify me cambio de estudiante a plan normal.

Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser verificado.

  • Visitor
  • Hace un año solicité el plan de estudiantes y me funcionó con normalidad, pero recientemente noté que cambió al plan normal individual, intenté cambiar a estudiante pero me dice que no puedo ser veri...
  • Lyubka
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution My college doesnt show up for a student discount

PlanFreeCountryEnglandDeviceSamsung galaxy A8 My Question or IssueI'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist but the basingstoke college of technology nearby does

  • Visitor
  • Plan Free Country England Device Samsung galaxy A8     My Question or Issue I'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist...
  • DAVenyamor
  • Casual Listener
  • 2571 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 2571 Views
  • 2 replies
  • 0 likes

Superuser Contribution Não utilizei os 4 anos de spotify universitário e não consigo renovar o plano

My Question or IssueAssinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse, já havia renovado e recebido a confirmação e ainda assim mi...

  • Visitor
  •   My Question or Issue Assinei o plano universitário em 2021. Atualmente estaria no meu terceiro ano dos quatro que são permitidos ter a conta universitária. Todo ano eu renovo, inclusive esse...
  • Yordan
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 230 Views
  • 1 replies
  • 0 likes

Payment Plan

Individual Premium iPhone 11 Pro Max How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.

  • Visitor
  •   Individual Premium  iPhone 11 Pro Max   How do I change my premium plan from individual to student? Also, how do I change the payment from charging one card to another.  &n...
  • Maxim
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 551 Views
  • 1 replies
  • 0 likes

Can't Receive SMS PIN

PlanPremiumCountryIndonesiaDeviceRealme 3Operating SystemAndroid Pie My Question or IssueI don't receive any SMS for PIN when trying to subscribe premium for student using Indosat Ooredoo. Tried like so many times still no result, even i did that on ...

  • Casual Listener
  • Plan Premium Country Indonesia Device Realme 3 Operating System Android Pie   My Question or Issue I don't receive any SMS for PIN when trying to subscribe premium for student using In...
  • oliverharry12
  • Casual Listener
  • 1083 Views
  • 2 replies
  • 2 likes
  • Premium for Students
  • 1083 Views
  • 2 replies
  • 2 likes

I can not buy a Premium account

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS My Question or IssueI would like to buy spotify premium, I am currently using Spotify free. Unfortunately, I've probably already used up the free introductory month, so I can't even b...

  • Regular
  • Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS   My Question or Issue I would like to buy spotify premium, I am currently using Spotify free. Unfortunately, ...
  • Esther1999
  • Casual Listener
  • 601 Views
  • 10 replies
  • 0 likes
  • Premium for Students
  • 601 Views
  • 10 replies
  • 0 likes

Issue with Premium for Students Subscription using Visa Card

PlanPremium for Students My Question or IssueI'm currently facing an issue while trying to get a premium subscription for students using my Visa card. Unfortunately, every time I attempt the transaction, it fails, and I receive the following error me...

  • Regular
  • Plan Premium for Students   My Question or Issue I'm currently facing an issue while trying to get a premium subscription for students using my Visa card. Unfortunately, every time I a...
  • Maxim
  • Spotify Star
  • 689 Views
  • 11 replies
  • 0 likes
  • Premium for Students
  • 689 Views
  • 11 replies
  • 0 likes

Though I am eligible for students discount, I am not able to claim it

I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?

  • Visitor
  • I am eligible for students discount but I cannot claim the amount. The page of selection of plan doesn't proceed further after selecting the plan. Is there any way to claim the discount?
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution student account

PlanPremiumCountryFrance My Question or Issue Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay but because it didn't work after I've checked many times since and now it ...

  • Visitor
  • Plan Premium Country France   My Question or Issue   Hi ! I would like to have Spotify premium for student. Therefore I checked my student status with SheerID and everything was okay...
  • MihailY
  • Moderator
  • 379 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I'm a student but Spotify he took the money for a normal plan ,

  • Visitor
  • I'm a student but Spotify he took the money for a normal plan ,
  • Lyubka
  • Moderator
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Foi debitado valor maior no meu cartão de crédito

Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 30/06 sendo que no cartão o valor foi creditado muit...

  • Visitor
  • Assinei o plano de estudante e na fatura foi debitado valor maior sem ao menos avisar com antecedência que o plano estava prestes a finalizar. E direto no app a data de alteração do valor consta em 3...
  • Lyubka
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution my bank has deducted my premium payment but spotify says payment failed

i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spotify says my premium has been paused since there wa...

  • Newbie
  • i have a student plan and every month there is automatic debit from my account towards spotify premium payment. i received a message from my bank stating that the money has been debited. however, spo...
  • Lyubka
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes