Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
PlanCurretly using Family PremiumCountryTurkeyDeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueI want to change to student plan and SheerID confirmed that I am a student but in plan selection page I get this error message "Unfortu...
Solicito puedan ayudarme a hacer el reembolso correspondiente ya que tenía el plan estudiante y me hicieron el cobro individual premium
Ayuda porfavor
premıum öğrenci istiyorum ama lise öğrencisi olduğu için alamıyorumadı üstünde öğrenci premıum değilmi neden sadece üniversite öğrencileri için
So last month I received an e-mail to renew my student plan and that's what I did (it also told me that this would be my last year). January'23 I paid 6,99€ (individual premium). I would appreciate an explanation
Estou tentando realizar a compra desse plano para pagar no boleto, existe a opção, eu até clico, mas no final me pedem dados bancários para pagamento por débito automático. O pior é que eu não quero por débito automático, não acho legal ceder meus da...
PlanPremium Student CountryAustria My Question or IssueI want to switch my plan from Spotify Family to Spotify Premium Student. I have already verified as a student and the verification process seems to be sucessful. I tried to use the link from Shee...
when i add songs to queue they play from 2010/12 (any) year but only up to 2019. After 19 do you need to add all the songs to the queue again? how to fix it?
I am and have been being charged $5.66 for Spotify Student Premium and $2.66 for Hulu on my credit card. This has been going on for almost a year. How can I get this resolved?
It always says something went wrong and try refereshing the page but it didn't work when I try to refresh it.
It works for other plans, don’t know why it doesn’t work for the student’s plan
I’m trying to change my account to a premium student account. Someone used my student status to enjoy the student premium. I would like to unlink their account and use my status for my account.
Dzień dobry, w momencie jak wpisuje na początku dane to występuje nieznany błąd i nie mogę przeprowadzić dalej weryfikacji
PlanPremium StudentCountryBrazilDeviceNotebook Acer aspire 5Operating SystemWindows 10 My Question or IssueRecently I changed my payment details and got a temporary authorization charge in my bank account. It happened two days ago and I still didn't ...
Hello,I've accidentally used my wrong Spotify account to verify I'm a student for the student premium discount. I can't reverify my correct account so I can't use the discount on my actual account with all my liked songs and playlists now.Is it possi...
Boa Tarde. Eu não consigo realizar meu cadastro como estudante, pois há um erro especificamente nesta modalidade. Eu consigo abrir outros tipos do premium, mas a de estudante aparece a seguinte mensagem " Algo deu errado. Recarregue a página".
I am student from Belarus. I have premium subscription for students on iPhone for 2.49$. Yesterday I had problems with payment. They are solved, but right now spotify keeps notifying me about payment. But my money already were deducted. And I can't f...
Bonjour,Je suis possesseur de l'offre premium étudiant à 4.99€ jusqu'à fin 2020 mais cependant il m'est impossible de m'y abonner ni même à une autre offre Spotify, le message suivant s'affiche:"Apparemment, vous avez déjà profité d'un essai auparava...
I resubscribed to the Student Discounted Spotify back around October. For some reason, the discount has not been applied and for the past two statements I have been paying 9.99 instead of 4.99. I would like to know how to remedy this, and if I can ge...
the payment has been deducted from my bank,the app stuck to the verifying page and atlast it didn't upgrade to the premium account