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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44588 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44588 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20400 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20400 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Student Plan Link doesn't work in the verification email

I can't achieve to activate the Premium Student Plan, even after having been verified by SheerID. I receive the verification confirmation mail by SheerID, but when I clicked on the button, its leads me first on the registration page, which is working...

  • Casual Listener
  • I can't achieve to activate the Premium Student Plan, even after having been verified by SheerID. I receive the verification confirmation mail by SheerID, but when I clicked on the button, its lead...
  • maddiegr
  • Visitor
  • 234 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 234 Views
  • 4 replies
  • 0 likes

dos pagos en un solo mes

Recibi una notificacion de que me cobraron dos pagos mensuales en el mismo mes, con una diferencia de 7 dias. como es eso posible

  • Visitor
  • Recibi una notificacion de que me cobraron dos pagos mensuales en el mismo mes, con una diferencia de 7 dias. como es eso posible
  • Bittencourt
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Why can’t Spotify student have audiobook listening time?

PlanStudent PremiumCountryU.S. DeviceiPhone 12Operating SystemiOS My Question or IssueI don’t see how having a student account correlates with no listening time. I was under the impression that Spotify Student is the exact same as Premium but discoun...

  • Visitor
  • Plan Student Premium Country U.S.  Device iPhone 12 Operating System iOS   My Question or Issue I don’t see how having a student account correlates with no listening time. I was u...
  • Maxim
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 98 Views
  • 1 replies
  • 0 likes

Re: Why is it saying that I have a premium subscription when claiming 2 months?

Hello,The same thing happened to me. I was sent a link, I opened it. I created an account. I tried to select the student plan but was told my school wasn’t eligible. Tried to get the normal plan. Now it’s only offering me one month free. Can I get su...

  • Visitor
  • Hello, The same thing happened to me. I was sent a link, I opened it. I created an account. I tried to select the student plan but was told my school wasn’t eligible. Tried to get the normal plan. N...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Можно ли вернуть деньги за подписку?

Я оформила студенческую подписку, но у меня списалось все равно 4,99$

  • Visitor
  • Я оформила студенческую подписку, но у меня списалось все равно 4,99$
  • Susan_GP
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the d...
  • madison21
  • Visitor
  • 44588 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44588 Views
  • 58 replies
  • 5 likes

Superuser Contribution Me aparece que la página ya no existe cuando verifico mis datos

Dijeron que ya se había solucionado el problema con el error de la página pero sigo sin poder confirmar mis datos porque me aparece que la página ya no existe, y ya lo intente desde otro dispositivo y en la pestaña de incógnito y no puedo

  • Casual Listener
  • Dijeron que ya se había solucionado el problema con el error de la página pero sigo sin poder confirmar mis datos porque me aparece que la página ya no existe, y ya lo intente desde otro dispositivo ...
  • Eni
  • Moderator
  • 149 Views
  • 2 replies
  • 1 likes
  • 149 Views
  • 2 replies
  • 1 likes

I don’t need premium, please return money to the catd

Hello,I forgot about the trial period and I got a premium, which I don’t need.Please return money to the card

  • Casual Listener
  • Hello,I forgot about the trial period and I got a premium, which I don’t need.Please return money to the card
  • AdamDam
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Users unable to apply Student Discount from the SheerID confirmation email

I do found the same problem on Spotify Community,and the tech guy Yordan (Moderator) said that the problem had been solved,but my link is still not working and keep showing the website does not exiest.

  • Casual Listener
  • I do found the same problem on Spotify Community,and the tech guy Yordan (Moderator) said that the problem had been solved,but my link is still not working and keep showing the website does not exies...
  • Vasil
  • Moderator
  • 218 Views
  • 5 replies
  • 2 likes
  • 218 Views
  • 5 replies
  • 2 likes

Superuser Contribution Premium for High School

Is it possible to have a Spotify premium for High School students too? Like all grades are students why are uni/college being put higher. My brother is in college and he can get the student premium but I can’t... unfair to my opinion. All students de...

  • Visitor
  • Is it possible to have a Spotify premium for High School students too? Like all grades are students why are uni/college being put higher. My brother is in college and he can get the student premium b...
  • Josh_3567
  • Visitor
  • 1104 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 1104 Views
  • 2 replies
  • 1 likes

Superuser Contribution Unable to access Hulu | Premium Student

PlanPremium StudentCountryUSADeviceAll My Question or IssueSo I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here before attempting actual Spotify support. I've had my Premium Student acc...

  • Regular
  • Plan Premium Student Country USA Device All   My Question or Issue So I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here b...
  • OscarDC
  • Moderator
  • 252 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 252 Views
  • 4 replies
  • 0 likes

Superuser Contribution error 404 Spotify student

Planpremium studentCountryItalyDeviceiPhone 12Operating SystemiOS 16 My Question or IssueHi, I need to complete the verification to get Spotify premium student, but the page to do it no longer exists.

  • Newbie
  • Plan premium student Country Italy Device iPhone 12 Operating System iOS 16   My Question or Issue Hi, I need to complete the verification to get Spotify premium student, but the page ...
  • declan_su
  • Casual Listener
  • 262 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 262 Views
  • 3 replies
  • 0 likes

Superuser Contribution My audiobook locked after listening to half of it

I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook locked. Spotify is asking that I buy the books ($3...

  • Visitor
  • I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook...
  • Vasil
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

student verification

I'm still student in my university its my last year but i cant verify my student plan

  • Visitor
  • I'm still student in my university its my last year but i cant verify my student plan
  • osornios
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Plan Premium Country United Kingdom  Device (iPhone 7, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue I have tried to change my subscription to student ...
  • Joan
  • Moderator
  • 20400 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20400 Views
  • 14 replies
  • 0 likes

Superuser Contribution Switch student premium to another account

When i tried renewing my student premium I mistakenly did it on another account instead of the account I regularly use. Can i cancel the student premium on the first account and then try to use it on the second account ? I just want to use one accoun...

  • Newbie
  • When i tried renewing my student premium I mistakenly did it on another account instead of the account I regularly use. Can i cancel the student premium on the first account and then try to use it on...
  • ItsMaster
  • Casual Listener
  • 1187 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1187 Views
  • 2 replies
  • 0 likes

Cobrada duas vezes

PlanPremium StudentCountryBrazilDeviceSamsung Galaxy A53Operating SystemAndroid My Question or IssueMeu spotify não conseguiu receber o valor do meu plano, então resolvi mudar o cartão cadastrado. Porém, ele foi cobrado 2 vezes, a primeira no valor d...

  • Visitor
  • Plan Premium Student Country Brazil Device Samsung Galaxy A53 Operating System Android    My Question or Issue Meu spotify não conseguiu receber o valor do meu plano, então resolv...
  • Bittencourt
  • Spotify Star
  • 140 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 140 Views
  • 2 replies
  • 0 likes

Superuser Contribution Money deducted from bank account but no premium accsss given

PlanStudent PremiumCountry DeviceiPhone 13Operating SystemiOS 17.3.1 My Question or IssueUsing UPI I made a payment of Rs 59 for my monthly payment for student premium. However on spotify page it shows the transaction FAILED. So now i have no access ...

  • Newbie
  •   Plan Student Premium Country   Device iPhone 13 Operating System iOS 17.3.1   My Question or Issue Using UPI I made a payment of Rs 59 for my monthly payment for student p...
  • Novy
  • Moderator
  • 185 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 185 Views
  • 3 replies
  • 1 likes

Superuser Contribution I'm trying to log on to renew my Student account but I can't seem to click

I am on the Premium Student page with my subscription written on it. In theory it should say verify that I am a student, which does not appear and I cannot go on.

  • Visitor
  • I am on the Premium Student page with my subscription written on it. In theory it should say verify that I am a student, which does not appear and I cannot go on.
  • Joan
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes