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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44560 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44560 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20390 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20390 Views
  • 14 replies
  • 0 likes

Superuser Contribution Activated my Student Premium but still got charged €10

PlanPremiumCountryThe NetherlandsMy Question or IssueHello, On 13/08/2019, I got the notification that I needed to extend my student subscription. I obliged and got the verification that I am a student on 6/10/2019 after which I activated the €5 subs...

  • Visitor
  • Plan Premium Country The Netherlands My Question or Issue Hello,   On 13/08/2019, I got the notification that I needed to extend my student subscription. I obliged and got the verificatio...
  • Petya
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 527 Views
  • 1 replies
  • 0 likes

[Subscription] Student verification link dead

The link to the student program is dead (at least it's dead to me):https://www.spotify.com/us/student/verification/When trying from the "get premium" link, there is no option to be marked as student.

  • Visitor
  • The link to the student program is dead (at least it's dead to me): https://www.spotify.com/us/student/verification/ When trying from the "get premium" link, there is no option to be marked as stud...
  • OviiiOne
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have already redeemed this offer

My Question or Issue Hello i'm having some troubles with my student spotify account. When i check my account it says normal premium but when i try to use spotfy premium it says "You have already redeemed this offer.". When i checked my credit card sp...

  • Newbie
  • My Question or Issue   Hello i'm having some troubles with my student spotify account. When i check my account it says normal premium but when i try to use spotfy premium it says "You have alr...
  • Petya
  • Community Legend
  • 4543 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 4543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount issues

Phone-Samsung Galaxy A70 My Question or IssueI was enrolled in a college when I got student discount in 2018 and I am now a student at university from late 2019 but I haven't been able to renew my discount and have been being charged £9.99 since earl...

  • Visitor
  • Phone-Samsung Galaxy A70   My Question or Issue I was enrolled in a college when I got student discount in 2018 and I am now a student at university from late 2019 but I haven't been able to ...
  • Petya
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Academies and other Universities not in the student discount programme

PlanFree/PremiumCountryGreece My Question or IssueHello people , This is an issue many students are having in my country when it comes to Spotify student". You see i am currently studying in Merchant Marine Academy for Marine Captains close to Athens...

  • Visitor
  • Plan Free/Premium Country Greece       My Question or Issue Hello people ,    This is an issue many students are having in my country when it comes to Spotify s...
  • Katerina
  • Spotify Legend
  • 681 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 681 Views
  • 1 replies
  • 1 likes

Superuser Contribution Got 3 months free promotion and already charged

Hello, I found out today that there was a 3 month free in Spotify. I’ve never been premium but I decided to get it today. I also saw that I could the student’s plan which is way cheaper. I got verified in 5 min and I got my subscription. However, I g...

  • Visitor
  • Hello,  I found out today that there was a 3 month free in Spotify.  I’ve never been premium but I decided to get it today. I also saw that I could the student’s plan which is way cheaper...
  • Xenia
  • Moderator
  • 603 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 603 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payments with telkomsel

PlanPremiumCountryindonesia DeviceiPhone 6Operating SystemiOS 12.4.5 My Question or IssueI have made premium student payments via Telkomsel but my spotify every day requests for payment of my premium account can you help me to fix it?

  • Visitor
  • Plan Premium Country indonesia  Device iPhone 6 Operating System iOS 12.4.5   My Question or Issue I have made premium student payments via Telkomsel but my spotify every day requ...
  • Xenia
  • Moderator
  • 660 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu no longer connected

PlanStudent PremiumCountryUSADeviceDell Laptop/RokuOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo sophomore year I connected hulu to my student premium I am still currently using. Since then I have switched colleges bu...

  • Newbie
  •   Plan Student Premium Country USA Device Dell Laptop/Roku Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So sophomore year I connected hulu...
  • Katerina
  • Spotify Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 606 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Subscription Issue

PlanPremiumCountryIndiaDeviceSamsung Galaxy A70My Question or IssueI've verified my college ID for student discount subscription. Everything is okay. But, when redirected to payment page(HDFC Debit Card) it's showing only 2 rupees as payable. In actu...

  • Music Fan
  •   Plan Premium Country India Device Samsung Galaxy A70 My Question or Issue I've verified my college ID for student discount subscription. Everything is okay. But, when redirected to pay...
  • Katerina
  • Spotify Legend
  • 1052 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1052 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student discount removed even though I have documented my enrollment?

Plan Student Premium / (now Duo) Country Denmark Device (iPhone 6) Operating System (iOS 10) My Question or Issue Dear Spotify, I am a very satisfied customer who have been using your product for a long time. I have previously verified myself as a un...

  • Visitor
  • Plan Student Premium / (now Duo) Country Denmark Device (iPhone 6) Operating System (iOS 10)   My Question or Issue   Dear Spotify,   I am a very satisfied cu...
  • Petya
  • Community Legend
  • 773 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 773 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium dla studenda

Właśnie wykupiłam Premium dla studenta i pobrali mi z konta 9.99 zł a Premium dalej nie ma. Spróbowałam zalogować się ponownie i nic, a kasa pobrana. Co teraz?

  • Newbie
  • Właśnie wykupiłam Premium dla studenta i pobrali mi z konta 9.99 zł a Premium dalej nie ma. Spróbowałam zalogować się ponownie i nic, a kasa pobrana. Co teraz?
  • Ivan
  • Spotify Legend
  • 903 Views
  • 3 replies
  • 0 likes
  • 903 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium Student

Germany. I had to pay twice 9.99 now, eventhough I am a student and verified myself two month ago on the 13.11.2019.Why is my dicsount gone, and I can't get another one? You have 4 years, I used 2 (this is my 3rd).

  • Regular
  • Germany.   I had to pay twice 9.99 now, eventhough I am a student and verified myself two month ago on the 13.11.2019. Why is my dicsount gone, and I can't get another one? You have 4 years, ...
  • Ivan
  • Spotify Legend
  • 3652 Views
  • 8 replies
  • 0 likes
  • Premium for Students
  • 3652 Views
  • 8 replies
  • 0 likes

Superuser Contribution Student discount doesnt work

PlanPremiumCountryLithuania DeviceXiomi Redmi note 8 proOperating SystemAndroid My Question or IssueHad a student premium for two years, but since 2020 for two months now im getting standart plan for 6,99. Now, when I try to change it to the student ...

  • Visitor
  •   Plan Premium Country Lithuania   Device Xiomi Redmi note 8 pro Operating System Android   My Question or Issue Had a student premium for two years, but since 2020 for two...
  • Petya
  • Community Legend
  • 851 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 851 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Just trying to say I'm a student, lol

Hi, I've been trying to get Spotify Premium for Students for some time, but I've never succeeded in it. I'm an High School student in Italy, I own a scholastic email address with ".edu.it" as domain and lots of documents to attest my studies. I can't...

  • Casual Listener
  • Hi, I've been trying to get Spotify Premium for Students for some time, but I've never succeeded in it. I'm an High School student in Italy, I own a scholastic email address with ".edu.it" as d...
  • Mario
  • Spotify Legend
  • 1010 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1010 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscription canceled without my permission/possible hacking

PlanPremiumCountryUSDevicesiphone 11Operating SystemiOS My Question or IssueAt 1:49pm today I got an email that my Hulu subscription I have with the student premium account has been canceled yet I never did that. I still have access to my premium acc...

  • Visitor
  • Plan Premium Country US Devices iphone 11 Operating System iOS   My Question or Issue At 1:49pm today I got an email that my Hulu subscription I have with the student premium account h...
  • Katerina
  • Spotify Legend
  • 1366 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 1366 Views
  • 2 replies
  • 1 likes

Superuser Contribution Highly Disappointed

Hey So I have to say I am highly disappointed with Spotify when I started using Spotify with the Student Discount there was no information stating I can only use it for 4 years, and frankly, I feel like I am being cheated. I am still very much in col...

  • Casual Listener
  • Hey   So I have to say I am highly disappointed with Spotify when I started using Spotify with the Student Discount there was no information stating I can only use it for 4 years, and frankly,...
  • Petya
  • Community Legend
  • 1052 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1052 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant find where to pay with my student discount

I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my information and when I try to move to the next ste...

  • Visitor
  • I already got the email saying that my verification for the student discount was approved but every time I click on the Student Plan to pay, it takes me to the SheerID page. I fill the spaces with my...
  • Ivan
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Purchase processing problem, because of previously trial subscription

Notification from Spotify with a link:It seems you've already taken advantage of a trial offer. You can't take advantage of it again. Subscribe to Premium with student discount. you can still get it anyway. I had already a trial subscription with ano...

  • Visitor
  • ...election of premium offers, I got the notification: ,,It looks like you’re not eligible for that offer, but we found more for you.'' and when I choose the one for students the free trial is allready s...
  • Ivan
  • Spotify Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 479 Views
  • 1 replies
  • 0 likes

Solved!! School problem

For spotify studentCountry : France hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and that I am in a high school in BTS (higher study) and not in a u...

  • Visitor
  • For spotify student Country : France   hello, I want to be able to take a subscription to Spotify student, but the problem is that I have not addressed student email, I only have a card and t...
  • Maxim
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't renew my discount after 12 months

PlanFree (trying to renew the premium for studentsCountryBrazilDeviceMoto GOperating SystemAndroidMy Question or Issue I can't renew my discount with SheerID. When I complete the form, I get the message "Você já aproveitou essa offerta" - which trans...

  • Visitor
  • Plan Free (trying to renew the premium for students Country Brazil Device Moto G Operating System Android My Question or Issue   I can't renew my discount with SheerID. When I c...
  • Mario
  • Spotify Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 492 Views
  • 1 replies
  • 0 likes