payment fail

[hasantahsin]

I made an appilcation for student discount and give my credit card informations. But at the next page I figured out I am not suitable for this discount and closed the page. But when I checked my credit card statement, I have seen spotify payment(6,99 turkish lira) Despite paying spotify premium I'm still spotify free user.

[Maxim]

Hey @hasantahsin,

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.