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The Spotify Stars Program: Celebrating Values Week!

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plan estudiante

plan estudiante

HOLA ME SUSCRIBI AL PREMIUM PARA UNIVERSITARIOS Y ME HAN DESCONTADO DOS VECES CON UNA TARJETA Y MI CUENTA APARECE AUN FREE Y LO INTENTE CON OTRA Y TAMBIEN ME QUITARON LA PLATA Y NO TENGO MI CUENTA PREMIUN QUE PASA? 

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1 Reply

Hey @natycaal.

 

Welcome to the Community! Hope you don't mind our reply in English.

 

If there are any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go through. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

  

Thanks! Have a nice day 🙂

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