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Plan
Free -> Premium for Students
Country
Canada
Device
samsung phone/linux desktop
My Question or Issue
I saw that the exclusion for Quebec had been removed from advertising for student premium accounts, and went to check it out. McGill University in Montreal, QC had been added to the list of recognized institutions where it hadn't been before. I went through all the steps to verify and am now verified as a student. However, in order to claim the discount, I have to check a box saying that I'm not a resident of Quebec, and the subscription won't process whether I check the box or not. Can I actually claim this discount? If so, how?
Hey @melw
I remember writing something about the whole law in Quebec pertaining to monthly subscriptions, and i remember seeing something where a person set up a VPN to allow them to get the Premium for Students. Now im not sure if it worked but its an idea.
Keanu_C
Hey @melw,
Thanks for reaching out to us about this!
We just wanted to let you know that we've raised this with the relevant teams and that we're waiting to hear back. We'll let you know as soon as we have any news on that!
Thanks - stay tuned!
Hey there @melw,
Thanks again for reporting this to us!
Right now, Premium Student isn’t available in Quebec due to circumstances outside our control. This would explain why you were having troubles signing up for Premium Student. Hopefully we can offer this in the future though!
As for seeing your university in the list, our tech teams have done their magic backstage so it reflects this.
We hope this info is helpful but don't hesitate to give us a shout if there's anything else we can help with!
Have a lovely day 🙂
So what you are saying is that even though it's on the list (It is not, by the way), Premium Student is NOT available for McGill and other universities in Quebec. Am I correct?
Just to be clear, you mean that McGill (and possibly other Quebec schools) show up in the Sheer ID "Request to Add School" form (https://offers.sheerid.com/sheerid/add-school-request) as eligible (that's how it shows as for me currently) but right now are not actually eligible for the Student Premium offer?