premium for students

Reply

premium for students

Ali65
Casual Listener
 
 
I received student verification, but I keep encountering this when I click the link.

Says: A problem occured. Reload this page or try again later. Getting things done can take time.

 

Ek Açıklama 2020-04-06 095125.png
Ek Açıklama 2020-04-095125.png
4 Replies

Re: premium for students

Elena
Moderator
Moderator

Hey hey @Ali65!

 

Welcome to the Community and thanks for reaching out.

 

It's a good idea to try and open the link in an incognito window to avoid the possible issues that the data stored in your browser may cause.

 

You could also give it a shot on a different device and network to see if the page loads successfully.

 

Keep us posted on how it goes. We'll be here if you have any questions.

ElenaModerator
Help others find this answer and click "Accept as Solution".
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Re: premium for students

Ali65
Casual Listener

I tried all of them but still having the same problem

Re: premium for students

Elena
Moderator
Moderator

Thanks for giving these steps a shot @Ali65!

 

In this case our support team can help you further with activating the student discount.

 

If you've already reached out to support via email and got an automatic message, you can to reply to that mail. This will speed up the process and a support agent should get in touch with you shortly.

 

Let us know if you have any other questions.

 

Have a great day!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: premium for students

Ali65
Casual Listener

Thanks. I will email the support team.
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