premium student, school change

[nallen100301]

I just received an email to renew my discount but I’ve change colleges from colorado to arizona. I tried putting in my new school but it wouldn’t work. What should I do??

[Billy-J]

Hey @nallen100301, thanks for reaching out to the Community!

I'm sorry to hear that.

The best option here is to cancel your Premium for Students subscription (you can subscribe to the individual Premium subscription, or switch back to Free). If you're not sure how to cancel, follow these steps.

Once you've done that - you can go ahead and reapply for the student discount here using the new details from the new college you're in.

If at any time you encounter any issues, just let me know what's happening and I'll be happy to help.

Let me know how this goes 🙂