problem to do payment in the student premium plan

[Adrielf01]

Plan

Premium

Country

 Brazil

My Question or Issue

I can't do my student premium plan, I have been authorized for this plan 2 days ago, but when I put my credit card number to do my plan one erro happens, the error says: failed attempt to pay, try later, but I tried with 3 differents credit cards and doesn't work.

[Billy-J]

Hey @Adrielf01, and welcome to the community.

Hope you're doing great! 

Could you try this using another browser or incognito mode? If that doesn't work, try using another internet connection to see if that makes a difference.

Also, could you send me a screenshot of the error message? Please make sure to hide sensitive info when posting to the community.

Let me know how this goes 🙂