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renewed student discount but got charged regular premium

renewed student discount but got charged regular premium

i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?

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1 Reply

Hey @jessicazak2014, welcome to the community!

 

Thanks for reaching out to us, we'll gladly help you out.

 

When your student discount is close to its renewal date, you should receive an email notification. To avoid this from happening again, just make sure the email address linked to your Spotify account is correct and active.

 

You can update the email address linked to your Spotify account anytime by logging in here and editing your profile.

 

About a refund, right now we can't process a partial refund, but get in touch with our Support team via Twitter or Facebook.

 

They'll be able to take a closer look at your account and see what they can suggest.

 

Cheers!



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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