student subscription email link expired

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student subscription email link expired

sgalaxynote05
Casual Listener

 

Plan

Premium for Students

Country

Canada

Device

Windows Surface Pro 4, Samsung Galaxy S6

Operating System

Windows 10 Pro, Android 7.0

 

My Question or Issue

 

Hi,

 

I received an email to extend my student subscription 2 months later. The link to extend the student subscription expired, but I am still a student.

I would like to get a reimbursement for the 2 months and continue with the student subscription, but there is no way to contact spotify directly and I am not on social media.

 

How can I speak to someone at spotify and get this resolved?

 

Thanks,

 

D

1 Reply

Re: student subscription email link expired

Rock Star 11
Rock Star 11

Hey @sgalaxynote05 ,

 

Thanks for reaching out.

 

I recommend you to check out Spotify's Refund Policy. There's a section about being overcharged for the Student Discount that will provide more information about it!

 

Let me know how you get on :)

BruneliciaRock Star 11
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