wrong payment charge

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wrong payment charge

luskay
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I am currently on the spotify 3 months for $10 plan. I upgraded to the hulu student plan a couple of days ago and instead of the 4.99 plus tax I got charged $9.99 on my card for no reason. Please help me resolve this issue. 

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Re: wrong payment charge

Rock Star 15
Rock Star 15

Hey there @luskay,

thanks for posting in the community !

 

I'm adding the Premium for Students help article for further info here.

As stated under the "Get Started" section of the article :

 

"It’s currently not possible to pay for the Student discount with a Spotify gift card, and you can't apply additional discounts such as Premium for Family"

 

In case you wish to make sure on why you charges went through you can use the "Why have i been charged?" help page here.

In addition, adding the Spotify refund policy page for further info.

 

Let me know if you need further help =)

OneByBooRock Star 15
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