Hi, I'm really hoping for some urgent help please 🙏

[piggy1977]

I listen to songs on my late partners Netflix 💔

I just went into his liked songs and rather than play, I noticed one of two I deleted. His playlists are if course very meaningful to me and I can't remember the songs I had accidentally deleted 😔 

Please can someone guide me what to do, who to talk to? 

I don't have an account to log in and send a message so I'm hoping there are alternatives ways.

Thank you

[Anyk17]

Hi @piggy1977 

I extend my deepest condolences for the loss of your partner. I can imagine how crucial it is to regain access to his Spotify liked songs during this challenging time. Allow me to help you find the support you need.

I'd recommend getting in touch with Customer Support (you can find their contact link here). They can assist further with checking how to restore the songs.

Let me know if you have any other doubts, I'm here to help and support in any way I can.

[piggy1977]

Hi Anyk17

Awww.....thank you so much for your kind response. My partner was very tech savvy whereas I'm clueless. I'm grateful that I can even listen to music as I live in the dinosaur days and if I couldn't get his Netflix, I'd have the radio on.

I had 'a moment' and went into his liked songs.

I'm not familiar with what's what and I pressed what ' I thought' was play, but it deleted 😞 I think it was 2 but possibly 3 tracks.

Would customer service still help if it's not my account?

Thank you again 🤗