Help Wizard

Step 1



Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Let's introduce ourselves!


Let's introduce ourselves!

Hey there you,


Yeah, you! 😁


Welcome - we're glad you joined the Spotify Community!


While you here, let's have a fun game and get to know each other better!


The game is simple: 


Find the latest comment and hit reply > comment to say hi! 👋 to this user and then introduce yourself in a new post:

  1. What's your name?
  2. Where in the world are you?
  3. What's your favorite track at the moment?
  4. When did you start using Spotify?
  5. Share a random thought/fun fact etc!


Let's go 🙂



🌟 Star tip: you can switch to threaded view to find and answer to greetings from other Community users! 

1,225 Replies

1 - My name is Keith

2 - I live in Denver, Colorado, USA

3 - My favorite track (currently) is The Greatest Show on Earth, by Nightwish

4 - I started with Spotify two years ago, and switched to Premium last month.

5 - I'm a serious nerd. I had a dog that I named Random Variable.

I really like the "DJ" playlist it knows my listening tastes and quite often picks music I like also the DJ voice is cool....

1. My name is Dhriti!
2. I am in NJ, USA
3. My current favorite is 
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4. I started using Spotify shortly after it was released in India
5. Fun fact: As a child I thought you can order a baby in multiple colours so I asked my mom to get a blue coloured one cause that would be fun lol

  1. My name is Rishi
  2. I live in India
  3. Right now I'm obsessed with
  4. I started using Spotify around a year before it was released here
  5. I enjoy dissecting a song over just listening to it!

1: My name is Hai Dang. I'm a newbie here in the Community.


2: I live in Hanoi, Vietnam.


3: My favorite song right now is the lastest song i 've uploaded to spotify:




4: I started using Spotify about 4 years ago shortly after it first launched in VietNam


5: A fun fact about me is that I'm a huge fan of the color Blue 




My favorite item that I have in blue is my Hoodiessss.

What's your name?

I only use aliases online.

Where in the world are you?

South west Sweden


What's your favorite track at the moment?

Many are not available on Spotify, nor any other streaming service.
But I could recommend anything by Amnesia Scanner.


When did you start using Spotify?

Can't recall the year. but I was invited by friends in the very first wave of Spotifys campaigns reaching out for new users. Possibly in 2008. I have had the same alias since the start.

Share a random thought/fun fact etc!

I still keep a large record collection. I take listening seriously. I compose my own lists, organize them meticulously. I research and look up new and old music manually. I follow my friends, read articles and follow personal recommendations. I listen to anything I don't know atleast once. I prefer objectivley impopular music.
I'm not impressed by Spotifys recommendations. I wan't to find what everybody is not already listening to.

Hi. I hope You can help with this Gift Card Problem. My name is Randy Martin , I live in Surrey B.C. Canada. I used Premium Spotify in 2022. Now I have received a New Spotify Gift Card. I can only see the last 7 Digits of the Pin number. I look forward to hearing from You. Thanks again. Happy Thanksgiving. **bleep**

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  1. What's your name? Fabian
  2. Where in the world are you? Bolivia
  3. What's your favorite track at the moment? StrangeLove - Depeche Mode
  4. When did you start using Spotify? 2009
  5. Share a random thought/fun fact etc! 


Hey there, I'm Victor, and I'm a recognized figure in our community! I call the lively city of San Francisco, United States, my home, and I'm all about uncovering the hottest tracks and emerging talent in the hip hop world. I'm constantly on the lookout for the next big hit to add to my playlist. Join me as I share my love for hip hop, introduce you to top tracks, and shine a spotlight on rising stars in the industry. Let's groove together and discover the latest hip hop gems! Right now, I can't get enough of 

Hip hop?

Bonjour je m'appelle Chloé Birlouet , j'ai un problème j'avais deux compte Spotify premium personnel avant mais j'en ai désactiver un et depuis on me facture 2 compte premium donc on me facture 20€ au lieu de 10€ j'ai besoin d'aide impérativement s'il vous plait !!!!

1: My name is Ángel

2: I am from Andalusia, Spain, from the province of Málaga

3: My current favourite track is Two Words, from the College Dropout album, by Kanye West.

4: I started using Spotify around 2-3 years ago I think

5: I've always been a Rock fan, but for the last year, I've been leaning more into Hip-Hop, it currently being my favourite music genre.

Okay, this is my 1st time using this community platform so be kind okay?  My real name is James, and I've been using Spotify since 2010.  I love this platform because it gives me access to millions of songs from many genres.  I wanted to expand my use of this platform by engaging other community users to see if I have any similar tastes in music?  As I am currently typing in my response, I'm listening to my very large expansive playlist that covers R'nB /hip-hop / dance music from the 1970s, the 1980s, and the 1990s!

1- my name is arvin. 2- i live in the kurdistan region in iraq. 3- psychosocial by slipknot 4- a year ago maybe. 5- there are alot of fun facts to talk about but there’s a bug i wanna report, i bought a spotify premium and i have the pin code but whenever i try to put the code it says “must not be valid”

1: Sup it's Jannfreshoff!!

2: Filipinos in PH!! 🇵🇭🇵🇭

3: My favorite song...


4: On 2019, I start spotify. With my first premium at the Monthly.

5: I always on my Playlist stories on my Instagram!!

Hi Janfreshoff! I just found out that I never introduced myself to the community so... here I am!

  1. My name is Antonio, but you can call me Tony, because it's easier!
  2. I live in Turin, Italy
  3. I really have a hard time when it come to favorite tracks, because I like all the music as an aspiring producer should do. If I have to name a track that I'm listening those days, it's "U Never Listen" by Athlete Whippet (
  4. I can't remember the precise date, but I think it was on the half of 2011. I was using a VPN because it didn't work in Italy at the time, but I really wanted to be a first adopter, because it's really a revolutionary service.
  5. I started making music again in April 2023 after a long pause (maybe 14/15 years of hiatus), I had to face with depression and self-doubt before regaining trust in myself and improve my art. Now I'm really motivated and I want to do this until the end.

Only recently I started enjoying playlist curation, discovering new and obscure tracks. Thank you for this chance!

As the warm Louisiana sun sets in the horizon, Marion, with a heart full of soulful melodies, finds solace in the captivating rhythms of "". Reflecting on a musical journey that began back in 2013, Marion is reminded of the timeless wisdom that worrying won't solve a problem, a thought that lingers in the air like a whisper from the bayou itself.


1. My name's Arneel
2. I'm from Bangladesh right now,

3. My favorite track right now is " Skyfall"

4. I started using it in 2020
5. I like watching anime & listening to anisons.


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