Help Wizard

Step 1



Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Let's introduce ourselves!


Let's introduce ourselves!

Hey there you,


Yeah, you! 😁


Welcome - we're glad you joined the Spotify Community!


While you here, let's have a fun game and get to know each other better!


The game is simple: 


Find the latest comment and hit reply > comment to say hi! 👋 to this user and then introduce yourself in a new post:

  1. What's your name?
  2. Where in the world are you?
  3. What's your favorite track at the moment?
  4. When did you start using Spotify?
  5. Share a random thought/fun fact etc!


Let's go 🙂



🌟 Star tip: you can switch to threaded view to find and answer to greetings from other Community users! 

1,216 Replies

Okay then friend, do it in your room and once is enough.

Hey There,My Favorite Track In 2017 Was By Lil Uzi Vert The Way Life Goes
Remix Ft Nicki Minaj,Thank You

Im Dan. I already did this. Im frustrated with the app that will not play the song I want. I make a list of songs to play and S plays other songs instead. I'll listen to your add just stop sucking. 

Hi Dan, I tried the Apple Trial and didn’t think much of it, the quality of sound doesn’t really affect me now, I changed back to S premium quite quickly I have no issues with it.

Hi ! I am happy to join this

Hello Lilly,

What is your favorite musici at this moment 😀

I'm Daniya 

Live in India

My favorite songs are of TOMMOROW X TOGETHER 

I started using it 2 years ago but got premium in February 2024


Hi i'm Eddy live at the other side of the world.

Next weekend going to

She is my favorite at this moment, i'm a premium user for more then 7 years I think.

Have a nice day.

Neil Schenkel

New Jersey USA

One track is tooooo difficult so -- Neil Young Cowgirl, Dead 1975 Golden Gate Park, Smashing Pumpkins , Bach Beethoven

I used Spotify 10 years ago but switched to A Music when Amazon had it for free. Switched back hoping it has some advantages i.e. Better download sound quality

Random thought -- somehow would love to know other who share similar music tastes



  1. What's your name?
  2. my self is William Henry
  3. Where in the world are you?
  4. from pakistan
  5. My favorite track at the moment is "Blinding Lights" by The Weeknd. I started using Spotify back in 2015, and it's been my go-to music platform ever since. Fun fact: Did you know that the first song ever played on Spotify when it launched in 2008 was "Spitting Games" by Snow Patrol?

Hi there, I'm Ritty,

I'm trying to get info about how to claim my winnings from spotify. My name and email were given out today as a winner but cannot get ahold of anyone capable of helping me claim my prize. Please he

cannot read replies


Hello, I'm Brian from Nairobi, Kenya. I started using Spotify in 2015, way before it was available in our country and I have loved it since then. When it was finally launched in Kenya, I took up the path of a CURATOR and I have to say, that was the best decision in my life so far. I got the opportunity to interact with so many Artists, Singers, Rappers, Producers, Music Labels, Radio Hosts, Event Organisers and other major players in our industry. I'm well known to both artists and their fans under the handle ''Wolfe.IV_'' on all socials, a lot of music lovers appreciate what I do for our culture. Thank you Spotify!!!

My favourite track at the moment is ''Take It'' by Maya Amolo. She's amazing!!

Random fun fact: "A save/follow/like a day on this playlist, keeps the wolves away"


Hi, I'm Tom from Wales in the UK. I have been a Spotify premium user for several years. I absolutely love music, listen to it everyday. I'd love to connect with other music lovers, so yeah, that's all for now!  🙂 

Adam - I just subscribed to spotify. How do I download songs from my playlist to my computer? I thought in premium you could download songs but I don't know where it is - can you help me?


ila rodgers

  1. What's your name? Patek Nuk 
  2. Where in the world are you? United States 
  3. What's your favorite track at the moment? Patek Nuk 
  4. When did you start using Spotify? About a year ago 
  5. Share a random thought/fun fact etc! Positive feedback, and inspiration leads to greatness.

Hi Tom, welcome to the community tomorrow is Pink in Brussel and I will go. 😊🥳😊🤣🤣

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