Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Restoring deleted song play count

Solved!
Reply

Restoring deleted song play count

I released a song under my old label a few years ago, which since garnered 200k plays. However, recently I cancelled my account with Distrokid as I couldn't afford so the track went down. If I start a new account and upload the track with the identical metadata and ISRC code will it restore the plays of the old track?


Accepted Solutions
Marked as solution

Hey there @tobyboston! - Welcome to the Community.

 

I'd recommend double checking this with my pals at Spotify for Artists as they are best placed to help check this out for you! - you can reach them here through this Contact Form and they'll be in touch as soon as they can! 

 

If you need anything else, do let us know.

 

Best,

/es

View solution in original post

1 Reply
Marked as solution

Hey there @tobyboston! - Welcome to the Community.

 

I'd recommend double checking this with my pals at Spotify for Artists as they are best placed to help check this out for you! - you can reach them here through this Contact Form and they'll be in touch as soon as they can! 

 

If you need anything else, do let us know.

 

Best,

/es

Suggested posts